Welcome to Trendyhatch Retail Private Limited (“we,” “our,” or “us”). These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.
1. Acceptance of Terms
By using this website, creating an account, or placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions. These terms apply to all visitors, customers, vendors, and users of the website.
2. Products & Availability
We make every effort to ensure that product descriptions, images, and pricing information are accurate and up to date. However:
Product availability is subject to change without prior notice.
Prices may change at any time without prior notification.
Product images are for reference purposes only, and actual products may vary slightly in color, packaging, or appearance.
We reserve the right to discontinue any product at any time.
3. Order Placement and Acceptance
Orders can be placed through our website or authorized sales channels.
By placing an order, you confirm that all information provided (name, address, contact details) is accurate and complete.
Trendyhatch Retail Private Limited reserves the right to accept, reject, cancel, or limit any order for any reason, including stock unavailability, pricing errors, or suspected fraud.
In case of order cancellation, refunds will be processed as per our refund policy.
4. Pricing and Payment Terms
All prices are listed in INR unless stated otherwise.
Payments can be made through prepaid options such as debit cards, credit cards, UPI, net banking, or other available payment methods.
Cash on Delivery (COD) may be available in selected locations, subject to additional charges.
For prepaid orders, payment must be completed before order processing.
We use secure third-party payment gateways to ensure safe and encrypted transactions.
5. Shipping and Delivery
Shipping and delivery are governed by our Shipping Policy available on the website.
Delivery timelines are estimates and may vary based on location, courier services, and unforeseen circumstances.
Customers are responsible for providing accurate shipping details.
We are not responsible for delays or non-delivery caused by incorrect addresses, courier delays, or force majeure events.
6. Returns, Refunds, and Cancellations
Returns, refunds, and cancellations are governed by our Return & Refund Policy.
Products must be unused, unopened, and in original packaging to be eligible for return.
Refunds will be processed after inspection and verification of returned products.
Certain products such as supplements, beauty products, and personal care items may not be eligible for return due to hygiene reasons.
7. User Responsibilities
By using our website, you agree that:
You will not use the website for illegal or unauthorized purposes.
You will not violate any laws or third-party rights.
You will not attempt to hack, damage, or disrupt the website or its services.
You will not upload or transmit malicious content, viruses, or harmful code.
8. Intellectual Property Rights
All content on this website, including text, images, logos, graphics, designs, and software, is the property of Trendyhatch Retail Private Limited or licensed to us.
You may not copy, reproduce, distribute, or use any content without prior written permission.
Unauthorized use of intellectual property may result in legal action.
9. Limitation of Liability
To the maximum extent permitted by law:
Trendyhatch Retail Private Limited is not liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our total liability is limited to the value of the product purchased by the customer.
We do not guarantee that the website will be error-free, uninterrupted, or secure at all times.
10. Disclaimer of Warranties
All products and services are provided on an “as is” and “as available” basis.
We make no warranties regarding product suitability, performance, or results.
Customers should consult professionals before using beauty supplements or wellness products.
11. Privacy Policy
Your use of this website is also governed by our Privacy Policy. By using our services, you consent to the collection, storage, and use of your personal information as described in our Privacy Policy.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those external sites. Accessing third-party websites is at your own risk.
13. Force Majeure
We shall not be held liable for failure or delay in performance due to circumstances beyond our control, including natural disasters, pandemics, government restrictions, courier disruptions, or technical failures.
14. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Coimbatore, Tamil Nadu, India.
15. Changes to Terms & Conditions
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. Updated terms will be posted on this page with an effective date. Continued use of the website constitutes acceptance of the updated terms.
16. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
Company Name: Trendyhatch Retail Private Limited
Phone Number: +91-8278634793
Email: trendyhatchretailprivatelimite@gmail.com
Address: 161, Ponnurangam Road, R.S. Puram East, Coimbatore, Tamil Nadu, 641002, India.